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Help Desk Customer Satisfaction Survey

October 19, 2021 Wayne 0

The Help Desk customer satisfaction survey (CSat) is used by Help Desk Managers to measure the customer’s experience of the support they received. Commonly a Help Desk customer satisfaction survey is used to obtain feedback from customers after completing a support interaction. Help Desk Customer Satisfaction Survey Process Question 1 – Does your help desk have an established Help Desk customer satisfaction survey process? The Help Desk customer satisfaction survey process is more than just […]