What is an IT Managed Help Desk service provider?
An IT Managed Help Desk service provider is a third-party company that offers support for IT infrastructure and users within an organization. They deliver professional assistance to help organizations resolve technical issues in their hardware, software, network, or other IT components. The scope of the service can range from answering minor queries and troubleshooting simple problems to assisting with complex technical issues and providing continuous system maintenance and security. 7 factors to evaluate when considering […]