Help Desk Maturity Assessment Guide
Yes, our IT Help Desk maturity assessment is free. For an organization initially setting up their Help Desk, there is a lot of industry-standard process information available to build a strong foundation. If you have an established Help Desk, you can have your current processes and practices assessed against these industry standards using an IT Help Desk maturity assessment. This will assist the Help Desk manager to understand how they are doing and what needs […]